Staying covid secure

Our re-opening across the pubs is a staged process and will evolve. Things are different. We are very restricted on customer numbers and operating with much smaller teams. Gusto hospitality remains key to everything we do and we are determined that ‘Less really is more’. The safety and well-being of our team and our customers is at the heart of our plans and everything has been designed to comply with all government guidance and legislation.

the one bull & vino gusto

We’re a pub and a wine shop.

We’re open for meals and drinks from our weekly menu (and a roast on Sundays). To enable our kitchen team to work safely, our menu is only available for up to 40 people at each service. Our opening hours have changed following the government announcement on 22nd September:

opening hours

pub

Eating and drinking is in socially distanced, seated areas only with full table service. We come to you to take your order, bring your food and drinks and take payment (by card only) at your table. We are not taking bookings for drinks.

In addition to our usual drinks, we can also offer you a huge range of wines to drink in by the bottle – our entire wine shop range which is 140(ish) wines!

vino gusto wine shop list

We have tables for up to 80 customers including diners.

wine shop

We’ve moved our wine shop into a designated space and are limiting customers to a maximum of 2 at a time in this area. Our Click & collect service continues.

more about vino gusto

keeping everyone safe

We want to reassure everyone who visits (or is considering visiting) us that we have always taken cleanliness and hygiene very seriously and will continue to do so. We have carried out a risk assessment and our Staying Covid-19 Secure certificate is on display. We use Suma Bac D10 to sanitise which is effective against corona viruses. Your table is cleaned between each use and you will be served by one team member (where possible) at your table who will follow a frequent hand washing regime and do their utmost to socially distance from you. Cutlery is put on the table after you arrive and salt and pepper mills are sanitised before each use. Payment is by card only. Current government guidance permits 1 metre plus social distancing where other mitigating factors are in use, such as frequent hand washing or use of sanitising gel, increased cleaning of frequent touch points, good ventilation and clear signage around the building.

You must wear a face covering (unless you are exempt) inside the pub except when you are at your table. Our front of house team are also wearing face coverings.

We need to ask a few things of you if you’re coming in to the wine shop or the pub to keep us all safe:

  1. Don’t visit us if you have any symptoms.
  2. Wear a face covering (unless you are exempt) inside the building except when you are at your table.
  3. Respect social distancing & don’t interact with other groups during your visit.
  4. The maximum group size is 6 people (unless you are a household or support bubble which is larger than 6). Each household should socially distance as much as possible.
  5. Follow good hand hygiene by washing your hands or using sanitising gel. Avoid touching your face & cough or sneeze into a tissue or your sleeve.
  6. Your name & contact details must be recorded for NHS Test & Trace. Please scan our QR code on arrival using the NHS Covid-19 app to check yourself in & leave the confirmation screen open (or we can record your details). If you are part of a group, we will record the details of one person unless everyone has checked in on the NHS app. If you pre-book, we will provide your details from our booking system to Test & Trace if required.
  7. Once you are seated at your table, please stay there (unless you need to visit the toilet) & we’ll bring everything to you.
  8. Children are welcome until 6pm but must remain with you at your table (unless visiting the toilet when we ask you to go with them).
  9. Payment is by card only.
  10. We ask you not to pick up bottles in our wine shop unless you’re buying (but if you forget, let us know & we’ll give them a sanitising wipe).

current social distancing rules

We’ve tried to keep our rules to a minimum but are 100% focused on keeping everyone safe and will ask you to leave if you don’t stick to these. Please be kind and respect our team, they are working really hard to make your visit enjoyable and safe. If you’d like to get in touch, you can e-mail us at feedback@theonebull.co.uk.

thank you

We want to thank you for your support, it is much appreciated.

 

take a look at our sister sites:

The Crown Hartest The Fox Bulmer Tye The Cadogan Ingham The One Bull  Bury St Edmunds The Beerhouse Bury St Edmunds