Our re-opening across the pubs is a staged process and will evolve. Things are different. We are very restricted on customer numbers and operating with much smaller teams. Gusto hospitality remains key to everything we do and we are determined that ‘Less really is more’. The safety and well-being of our team and our customers is at the heart of our plans and everything has been designed to comply with all government guidelines.
vino gusto @ the one bull
We’re a wine shop you can drink in, one step closer to a pub again.
Come and browse in Vino Gusto and you’ll can also enjoy a drink too. We’re open every day and have extended our wine shop hours.
From noon on Monday 3rd August, we’ll be open for meals from our new set menu (and a roast on Sundays). To enable our kitchen team to work safely, our set menu is only available for up to 40 people at each service.
We’ve moved our wine shop into a designated space and are limiting customers to a maximum of 2 at a time in this area. Our Click & collect service continues.
Drinking in is in socially distanced, seated areas only with full table service. We come to you to take your order, bring your drinks and take payment (by card only) at your table. To kick things off, we have tables for up to 20 drinking customers which will increase to 56 customers during busy periods (using the restaurant area for drinking in). We are not taking bookings for drinks.
We’re really excited to be able to offer you a huge range of wines to drink in by the bottle – our entire wine shop range which is 140(ish) wines! To keep things simple, we are changing our pricing and will simply add a £10 corkage charge to the wine shop price for any bottle of wine that you want to drink in. So if you fancy a bottle of our delicious organic Vermentino which is priced at £13.50 in the shop, it will cost you £23.50 to drink in. Our wine shop prices start at £7.50. We’re really excited by this new way of pricing our wines and hope you will be too.
If you’d like a glass of wine, we have a compact list of wines by the glass plus two Brewshed kegged beers, Brewshed canned beers, local Suffolk and Norfolk gins, our hand-mixed negronis and espresso martinis, locally roasted Crude coffees, Tregothnan teas and soft drinks.
not the one bull pub yet
You may wonder why we are not open for food until 3rd August. There are several reasons for this. Some of our senior team are currently shielding or living with someone who is shielding and it’s vitally important to us that they are kept safe. We also operate from a wonderfully historic (but challenging at times) building with no outdoor space.
We are only happy to re-open in a way that we are really confident will enable us to offer you the same great Gusto hospitality that you’ve experienced in the past with us whilst complying with all government and industry guidelines. We are also really proud of our wine shop offering. Our wine shop continues, you can drink in too and food is coming soon…
keeping everyone safe
We understand that not everyone may want to come and drink in yet. We want to reassure everyone who visits (or is considering visiting) us that we have always taken cleanliness and hygiene very seriously and will continue to do so. We have carried out a risk assessment and our Staying Covid-19 Secure certificate is on display. We use Suma Bac D10 to sanitise which is effective against corona viruses. Your table will be cleaned between each use and you will be served by one team member at your table who will follow a frequent hand washing regime and do their utmost to socially distance from you and payment is by card only. Current government guidance permits 1 metre plus social distancing where other mitigating factors are in use, such as frequent hand washing or use of sanitising gel, increased cleaning of frequent touch points, good ventilation and clear signage around the building.
Government guidance states that when managing the risk of COVID-19, additional PPE beyond what you usually wear is not beneficial. The latest industry guidance does not encourage the use of masks or other PPE (over and above what is normally worn) by our teams. From 24th July, customers must wear a face covering in the wine shop area. If you would like to wear a face covering when visiting the toilet, please feel free to do so.
We need to ask a few things of you if you’re coming in to the wine shop or for a drink to keep us all safe:
- If you have any symptoms, do not visit us.
- Respect social distancing at all times.
- In accordance with government guidelines if you are drinking in, we will ask you for your name and contact details (one per group) in order to assist NHS Test and Trace if required.
- Follow good hand hygiene by washing your hands or using sanitising gel, avoid touching your face and cough or sneeze into a tissue or your sleeve.
- If we don’t have a table free, we can’t serve you but you are welcome to browse our wine shop (numbers permitting) or pop back.
- Remember that current social distancing guidance allows a maximum of two households (and their bubbles) to sit together (and each household should socially distance as much as possible).
- Once you are seated at your table, please stay there (unless you need to visit the toilet) and we will bring everything to you.
- Children are welcome up to 6pm in the bar and 8pm when dining but must remain with you at your table (unless visiting the toilet when we ask you to go with them).
- We ask you not to pick up bottles in our wine shop unless you’re buying (if you forget, let us know and we’ll give them a sanitising wipe).
We’ve tried to keep our rules to a minimum but are 100% focused on keeping everyone safe and will ask you to leave if you don’t stick to these. Please be kind and respect our team, they are working really hard to make your visit enjoyable and safe. If you’d like to get in touch, you can e-mail us at firstname.lastname@example.org.
We want to thank you for supporting us on the next phase of our re-opening journey.
There’s a way to go. We are evolving as and when we feel the time is right until ‘We really are a pub again’.